1. Introduction
At Dubai Homes Online, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we may use it, when it may be shared, and the choices available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
2. Information We May Collect
Depending on how you interact with our website, we may collect information such as:
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Name
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Email address
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Phone number
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Preferred contact method
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Property requirements
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Preferred location
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Property type
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Number of bedrooms
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Budget range
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Buying or rental preferences
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Information provided through inquiry forms
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Information you voluntarily provide when contacting us
We may also collect technical information, such as browser type, device information, IP address, general location information, and website usage data.
3. How We Use Your Information
We may use your information to:
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Respond to your inquiries
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Provide requested information
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Connect you with relevant real estate professionals
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Help identify potentially suitable property opportunities
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Communicate about your property request
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Improve our website and services
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Analyze website usage
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Prevent fraud and misuse
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Maintain website security
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Comply with applicable legal obligations
4. Connecting You With Real Estate Professionals
One of the purposes of our platform is to help property seekers connect with relevant real estate professionals.
If you submit an inquiry requesting assistance, the information you provide may be shared with a suitable third-party real estate professional, brokerage, developer, property owner, landlord, or other relevant party so that they can respond to your request.
The information shared will generally be relevant to fulfilling your inquiry.
Once your information is shared with a third party, that party may process your information according to its own privacy policy and applicable legal obligations.
5. Marketing Communications
Where permitted by applicable law, we may use your contact information to send relevant communications about properties, projects, market information, or services.
You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
Please note that you may continue to receive essential communications related to services or inquiries you have requested.
6. Cookies and Similar Technologies
We may use cookies and similar technologies to improve website functionality, understand how visitors use our platform, remember preferences, and support analytics and marketing activities.
For more information, please review our Cookie Policy.
7. Data Sharing
We may share information with:
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Real estate agents
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Real estate brokerages
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Property developers
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Property owners or landlords
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Technology and service providers
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Analytics providers
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Professional advisers
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Government authorities where legally required
We do not intend to sell your personal information as a standalone product.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
Users should understand that providing information online always involves some level of risk.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, or withdrawal of certain consents.
To make a privacy-related request, please contact us using the contact information available on our website.
We may need to verify your identity before processing certain requests.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of external websites.
We encourage users to review the privacy policies of third-party websites before providing personal information.
12. Children's Privacy
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.
We encourage users to review this page periodically to remain informed about how personal information is handled.
14. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us through the contact details available on our website.
Last Updated: July 2026